Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Welcome to Ghar Ka Khana ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
We collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you use our Services, we automatically collect certain information, including:
We maintain records of your order history, favorite items, and food preferences to provide personalized recommendations and improve your experience.
We use the information we collect for the following purposes:
We may share your information with the following parties:
When you place an order, we share necessary information with the home chef, including your name, delivery address, phone number, and order details, to fulfill your order.
If delivery is facilitated through delivery partners, we share your name, phone number, and delivery address for successful order delivery.
We use Razorpay for payment processing. Your payment information is shared with Razorpay securely according to their privacy policy and PCI-DSS compliance standards. We do not store your complete payment card details.
We may share information with third-party service providers who assist us with:
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, and safety of Ghar Ka Khana, our users, or the public.
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
You can access and update your personal information through your account settings in the app or by contacting us.
You can request a copy of your personal data in a structured, machine-readable format.
You can request deletion of your account and personal data. Note that some information may be retained for legal or legitimate business purposes.
You can opt out of promotional communications by:
You can disable location permissions through your device settings. Note that this may limit certain features of our app.
Our website may use cookies and similar tracking technologies to enhance your experience.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Our Services integrate with third-party services, including:
These services have their own privacy policies, and we encourage you to review them.
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
We retain your personal information for as long as necessary to:
When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
For more information, please also review our Terms & Conditions and Refund Policy.
This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws of India. We comply with all relevant data protection and privacy regulations, including but not limited to:
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. By using our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.
For more details, see the "Cookies and Tracking Technologies" section above.